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Shipping Info

Local Shipping

We work hard to ensure that orders are processed and dispatched quickly. Please note that shipping times are estimates only and subject to third party services. Blacky Brand is not responsible for delivery delays, lost, or stolen packages beyond our control.

Local Delivery

  • For orders below AED 750, we are charging a shipping fee of AED 25.

  • We offer free local delivery on all orders above AED 750

  • The delivery will take 2-3 working days

  • You can also opt for an in-store pick up. 

Out of Stock Orders

  • Kindly contact our sales manager at +971555902511

  • For orders below AED 750, we are charging a shipping fee of AED 25.

  • We offer free local delivery on all orders above AED 750

  • The delivery will take 5-7 working days

  • You can also opt for an in-store pickup. 

International Delivery 

  • The fee will depend on the weight of the product.

  • After checkout, the shipping fee will be calculated.

  • For 1kg of shipment it will be AED 50. 

  • The delivery will take 5-7 working days depending on the region, it may take longer. 

Returns

Local Returns:

  • Local returns are free of charge. If you wish to return an item, please contact us to arrange the return.

International Returns:

  • For international returns, all charges including shipment fees for both ways, return charges, and taxes will be borne by the customer.

Items included in the Sale are not applicable for returns. 

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